Wellbyte
Wellbyte offers matchmaking between professionals and patients that are going into mental healthcare.

Noord-Brabant
- Concept
- Ontwikkeling
- Testen
- Pilot
- Implementatie
- Opschaling
Over de innovatie
Concept
Korte omschrijving
Our goal as Wellbyte is to gather data regarding the problems that future patients in the mental healthcare are facing. By analysing this data, we create a meta-overview that classifies these different problems. We use this meta-overview to couple a patient to the right caregiver. This way, Wellbyte aims to improve the quality of life by connecting people that need support with people that are able to help them.
Probleemstelling
Mental health has proven to be a significant issue, both globally and nationally. Patients in mental healthcare face multiple barriers when they decide that they are in need of help. These barriers are: long waiting lists, countless referrals and multiple intake sessions. In the end this leaves people who are in great need, on their own.
Oplossing
We will reduce the amount of sessions that are needed. We will achieve this by connecting patients to the correct professional directly, which bypasses multiple levels of care.
This way, patients can get to mental healthcare faster than is the case now. The waiting times will only be as long as the waiting time for the professional, instead of the added waiting times for multiple professionals.
Because these professionals can then treat other patients in that time, we reduce the costs that health insurance companies experience with patients.
This way, patients can get to mental healthcare faster than is the case now. The waiting times will only be as long as the waiting time for the professional, instead of the added waiting times for multiple professionals.
Because these professionals can then treat other patients in that time, we reduce the costs that health insurance companies experience with patients.
Unieke kenmerken
By using data to analyze the problems, we help professionals identify the broader problem faster. This is a novel approach to recognizing the needs of a patient, especially in mental healthcare.
Ontwikkeling
Beschrijving technologie of dienst
By analyzing multiple dimensions of the language that is used in a diary, we can make an overview of the problems and their importance to the patient. Using that overview, we can match therapists with the problems that they are good at solving.
Concurrentie
Multiple parties are working on reducing the waiting times of the mental healthcare institutions, however with little or no success. For example, there are institutions that are providing expertise to the general practitioners to make the referrals better. However, this brings enormous costs in terms of time and money to the institutions.
Additionally, there are already a few companies that are analyzing patient problems and use these statistics to improve general care. Using the data to perform matchmaking between patient and professional is quite novel, however. There are e-health tools available that aid the referring process, but few also help in selecting the referral destination.
Additionally, there are already a few companies that are analyzing patient problems and use these statistics to improve general care. Using the data to perform matchmaking between patient and professional is quite novel, however. There are e-health tools available that aid the referring process, but few also help in selecting the referral destination.
Doelgroep
About 1.1 billion people globally currently suffer from a mental or substance use disorder (Ritchie & Roser, "Mental Health", 2018), placing mental disorders among the leading causes of ill-health and disability (World Health Organization, "Mental disorders", 2018). Two out of every five people in the Netherlands have been affected by mental or neurological disorders before they reach the age of 65 (de Graaf et al., "Nemesis-2", 2010). This indicates an enormous possible growth of the market in the future.
Additionally, there were more than 1.1 million people taking mental health care (Vektis, "Zorgthermometer: Inzicht in de ggz", 2017) in 2015. About 20% of the patients in basic mental health care, is being referred to another type of mental healthcare (Vektis, "Zorgthermometer: Inzicht in de ggz", 2017). These patients have already been referred by the general practitioners, meaning that at least one level of care could have been skipped.
Additionally, there were more than 1.1 million people taking mental health care (Vektis, "Zorgthermometer: Inzicht in de ggz", 2017) in 2015. About 20% of the patients in basic mental health care, is being referred to another type of mental healthcare (Vektis, "Zorgthermometer: Inzicht in de ggz", 2017). These patients have already been referred by the general practitioners, meaning that at least one level of care could have been skipped.
Verdienmodel
During Phase 2 (the supporting phase, see Implementation for more details), we will sell the system on a license basis to mental healthcare institutions. Every therapist can then use our system to analyze the diaries of patients. The price for this system is yet to be determined, as the delivered value is still being co-created with therapists.
Intellectueel eigendom
The system is based on algorithms that are automatically protected using copyrights. Newly created software could still be based on our existing algorithms that way.
To fully protect the system, we need to apply for a patent. To prepare for this application, we will make sure that not too much details of the system are leaked, for example the dimensions that are combined to make an overview of problems. We still have to investigate whether the algorithms and combination can be applied for a patent.
To fully protect the system, we need to apply for a patent. To prepare for this application, we will make sure that not too much details of the system are leaked, for example the dimensions that are combined to make an overview of problems. We still have to investigate whether the algorithms and combination can be applied for a patent.
Testen
Doelstelling testfase
During our testing period, we want to test the accuracy that we are able to reach in terms of the problem overview.
We will also look at how we can make the system accurate for multiple different end-users with different usages of language and different problems.
We will also look at how we can make the system accurate for multiple different end-users with different usages of language and different problems.
Beschrijving testfase
We will test our proof of concept using teen fiction diaries. These diaries contain problems of a person. While this is not directly relevant for patient diaries, it does allow us to tweak the algorithm to different dimensions of language.
Aantal proefpersonen
For our initial proof of concept testing, we were unable to have patients included in the testing. For this, we need the help of mental healthcare institutions, which is also what we are actively searching.
Testresultaten
We are currently preparing for testing with our proof of concept.
Uitdagingen
We have found that testing using real patient diaries is extremely hard. To solve this, we are actively searching for partnerships with mental healthcare institutions. For now, we have solved this by:
- Using teen fiction diaries.
- Writing our own "patient" diaries.
- Using teen fiction diaries.
- Writing our own "patient" diaries.
Pilot
Implementatie
Organisatie
The company will be relatively small, especially in the start-up phase, mainly consisting of:
- Developers for development of the algorithm.
- Medical officer that makes sure that the algorithm is applied to mental healthcare correctly.
- Executive that handles the business relations and marketing.
The company will have at most 5 - 10 employees in the coming year.
- Developers for development of the algorithm.
- Medical officer that makes sure that the algorithm is applied to mental healthcare correctly.
- Executive that handles the business relations and marketing.
The company will have at most 5 - 10 employees in the coming year.
Ondernemer
The current executive and co-founder of Wellbyte is Bart Koppelmans. His expertise is in the field of software development and innovation consulting. This has mainly been collected by experience at TU/e innovation Space and ProcessGold.
The current lead developer and co-founder of Wellbyte is Dragos Serban. His experience in Computer Science has been driven by years of experience as software engineer. His vision for the company is grand.
Together, we have enormous ambitions to improve mental healthcare using a system that is novel and innovating in the time of Industry 4.0.
The current lead developer and co-founder of Wellbyte is Dragos Serban. His experience in Computer Science has been driven by years of experience as software engineer. His vision for the company is grand.
Together, we have enormous ambitions to improve mental healthcare using a system that is novel and innovating in the time of Industry 4.0.
Implementatiestrategie
The system will be enrolled in several phases.
Phase 1 - The testing phase
During this time period we will make a proof of concept work. We will test it as accurately as possible and tweak it to make a working analysis of problems. We will improve it to work for patients in mental healthcare.
Phase 2 - The supporting phase
After that, we will start to develop a platform surrounding the system. This will support professionals by analyzing the diaries of patients automatically. The results will be displayed in an accessible overview.
Phase 3 - The referral phase
We will start developing the system that connects patients with professionals based on multiple factors. We will enroll professionals in the system and connect the analysis of problems to the professionals.
Phase 1 - The testing phase
During this time period we will make a proof of concept work. We will test it as accurately as possible and tweak it to make a working analysis of problems. We will improve it to work for patients in mental healthcare.
Phase 2 - The supporting phase
After that, we will start to develop a platform surrounding the system. This will support professionals by analyzing the diaries of patients automatically. The results will be displayed in an accessible overview.
Phase 3 - The referral phase
We will start developing the system that connects patients with professionals based on multiple factors. We will enroll professionals in the system and connect the analysis of problems to the professionals.
Communicatie en marketing
The start-up will be rolled out in phases to ensure that we gain a reputation before going to the referral phase. By quickly starting with smaller mental healthcare institutions, we will manage to grow quickly to the bigger companies.
We will contact these companies directly. Because of the low effort needed to talk with these companies, we can start early. Besides that, we will continue to gain traction using challenges and contests. By raising awareness for the problem, we can raise the awareness for our solution.
Our main message will be that the current "Treeknorm" (the maximum time a patient can be waiting before being allowed to have treatment) is way too long. The quality of referrals is based on costs, not on quality. We are there to help. We are the stepping stone to your well-being.
We will contact these companies directly. Because of the low effort needed to talk with these companies, we can start early. Besides that, we will continue to gain traction using challenges and contests. By raising awareness for the problem, we can raise the awareness for our solution.
Our main message will be that the current "Treeknorm" (the maximum time a patient can be waiting before being allowed to have treatment) is way too long. The quality of referrals is based on costs, not on quality. We are there to help. We are the stepping stone to your well-being.
Behaalde prestaties of gewonnen awards
Participating as start-up in the TU/e Contest, and reached the Top 40 already.
Opschaling
Productontwikkeling
As mentioned earlier, the system will be rolled out in three main phases.
Phase 1 - The testing phase
We will develop the system and its core functionality. We prepare it for basic usage in the second phase.
Phase 2 - The supporting phase
We start adding the 'Root causes' to our functionality. We will analyze the problems and connect them to root causes, which will help professionals to start faster with the treatments of their patients. In addition to that, we help improve the accuracy of diagnoses by objectively analyzing the problems.
Phase 3 - The referral phase
We will start developing the system that connects patients with professionals based on multiple factors. Using this, we can make for a better throughput of patients to institutions.
Phase 1 - The testing phase
We will develop the system and its core functionality. We prepare it for basic usage in the second phase.
Phase 2 - The supporting phase
We start adding the 'Root causes' to our functionality. We will analyze the problems and connect them to root causes, which will help professionals to start faster with the treatments of their patients. In addition to that, we help improve the accuracy of diagnoses by objectively analyzing the problems.
Phase 3 - The referral phase
We will start developing the system that connects patients with professionals based on multiple factors. Using this, we can make for a better throughput of patients to institutions.
Groeiscenario
Besides the growth as explained above, we are constantly looking for other ways to increase the potential market size. By researching different ways of using the system, we also find different approaches that can be used to improve the accuracy of our system.
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